We wish to express our sincere gratitude for Matt's assistance in selling our house. Our expectations were greatly exceeded and we are very happy with the outcome. Having looked at two other companies we found your approach to selling our family home unique.
The time you spent with us before we signed up with Cooper Newman was much appreciated as everything was set out very clearly and we knew exactly what to expect. We also valued your willingness to help us with purchasing our new home. Your honest and realistic advice was refreshing, having dealt with a number of agents.
Having a young baby meant we were not always able to make our house accessible and we appreciated your flexibility and understanding. Communication was excellent and we always felt you were available to discuss any thoughts or concerns.
We would have no hesitation in recommending you to anyone and if we ever sell again will definitely be calling on your services!
Yours sincerely
Michael and Melinda Alder
It's been a pleasure dealing with you at Cooper Newman and I'm writing to commend you and your team - you have been every bit as good as Jenman Real Estate Monitors said you would be!
I am so aware that it takes exceptional management and people skills to keep a team of people working within a common philosophy, and especially to be able to ensure good customer service on a daily basis and with such enthusiasm and efficiency and that's what has come across to me, Greg - your warm, natural manner and excellent management skills.
Val Kendall
I have had the pleasure of Cooper Newman manage the sale of my properties twice over the last 3 years. Furthermore, they successfully found me the ideal property when I was looking for a new home with efficiency knowing and showing me exactly the types of properties I was interested in and not wasting my time with possible other options they wanted to sell.
In particular Christine Arazi, my dedicated Agent was genuinely conscious of my needs both selling and purchasing property but most importantly knew exactly what my individual needs were as a person not a number.
The professionalism and good old fashioned service is certainly difficult to find these days especially in Real Estate.
I have sadly experienced poor service in the past so I would recommend Cooper Newman and especially Christine Arazi to manage the sale or purchase of your home anytime.
Joanne Mitrokas
We have had an association with Christine Arazi since January 2009 and have found her to act in both a professional and friendly manner during this time.
In January we found ourselves with a property to sell in Melbourne at Burwood. My mother, sister and I are all from interstate so finding the right agent for the job was very important to us as we could not be there in person to field enquiries etc. On our arrival in Melbourne we arranged to interview 3 agents, randomly selected from the Internet. The other two agents were very glossy, offering to sell the house via auction and to prepare a glossy brochure, picture board, with photos, at the front of the house, exposure in the papers and via the internet - all very impressive.
Christine from Cooper Newman Real Estate then arrived on our doorstep and laid her presentation on the table - a straight forward, no frills, professional, honest approach where the advice was not to go with an auction, a picture board is often not the best approach, exposure in the papers does not really achieve a committed buyer but exposure on the Internet does and the glossy brochure was a waste of money. This was very refreshing after the hard sell we had received from the other two agents.
We are more than happy to recommend Cooper Newman Real Estate, and in particular, Christine Arazi to any future prospective clients wishing to sell or purchase a property.
Margaret Hillman
As the time draws near for our move, we wanted to write to express our appreciation of the work Christine put into selling our home for us. We thank you for your efforts and for the care taken to achieve the sale.
We were very happy with the process used by Cooper Newman and would recommend you to any of our friends who may wish to sell in the future.
Would you please also pass on our thanks to the other members of the Cooper Newman team, particularly Matthew and Alana?
With many thanks and very best wishes for the future.
Keith and Ann McKechnie
I had all kinds of agents come and make me promises - most of which I didn't believe. Most of them tried to convince me in a difficult market that going to auction was the best way to sell because there is a "deadline" for buyers - I just wasn't so convinced. I'd been attending auctions and saw how people just weren't bidding, rather waiting for the vendor to reveal the reserve and negotiate down from there. In my view that's lazy - and a whole lot of marketing dollars (your dollars) spent for no reason. With Cooper Newman I knew that the skill was in the selling - not the marketing gimmicks.
I also thought it important to go with an agent that I would be happy to buy from - if I felt comfortable, then so would buyers!
In the end I sold my (2) properties for more than Cooper Newman estimated I would receive. In a falling market this was achieved through sheer hard work, following up on every lead, and negotiating to get me the best price (not just any price). I didn't have to sell, so it was up to them to get me a price that would convince me to sign a sale contract.
My advice to any sellers - be a buyer for a few weekends - show some interest in properties in your area and see who qualifies you, follows you up after you make contact and more importantly who doesn't. You'll be very surprised.
Joanne Bradley
We engaged Cooper Newman Real Estate to act as our agents in the sale of the above property. We could not be happier with the outcome. The property was sold within 8 days of listing (this period including the Easter public holiday) and at a price that exceeded our expectations.
We were also impressed by the way that the whole Cooper Newman agency acted as a team in valuing the property and presenting it for inspection to prospective buyers.
Based on this experience, were we remaining in the area, we would not hesitate to engage Cooper Newman again and are happy to recommend their services to other prospective vendors. As it is, we are leaving the Melbourne area but will seek to engage the local Jenman agency for our future property dealings.
Paul O'Hare and Jo-anne Starr
Thank you Matt for the outstanding service provided by yourself and the Cooper Newman team.
The result you achieved was fantastic.
We were impressed by the selling system and by your professional attitude, and we felt you were committed to getting the best possible price for our home. Your commitment to consulting with us and keeping us informed through each stage of the sale made for a very positive experience.
Kind regards,
Wendy Cowen and Jason Randles.
This is a letter to express our gratitude for your efficiency and honestly throughout the period of time when our house was on the market.
It is a big decision to sell a house and it is amazing to go through the process and have the support of someone who is not only a professional but also a most trusted professional. People have said to me in disbelief how relaxed and calm I have looked in the last few weeks, given that we have managed to put the house on the market, sell it and purchase again in the space of a fortnight. I have tried to explain to them that buying and selling does not have to be so stressful as long as you have the support of honest and reliable professionals.
Thanks for making it all so smooth and easy, for your on-going support and willingness to help. We look forward to our next purchase and/or sale with you and Cooper Newman.
Kind regards,
Kate and Vlad
We were thoroughly impressed with the polite, professional and informative way in which all of your staff conducted themselves during the sale of our home. The Cooper Newman agents certainly stood out from the average real estate agents. We wish to extend our greatest appreciation for the sale of our home in such a short time frame (approximately 4 weeks). We were extremely happy with the sale price, which far exceeded our expectations.
We would highly recommend the Cooper Newman Real Estate team to anyone considering the sale of his or her home.
Sincerely,
Scott and Johanna Anderson
Matt’s endeavours have resulted in the quick sale of my existing property and subsequent purchase of a new home.
I have had good feedback with both the sale and purchase and his efforts have minimized any stress I may have had.
Matt’s manner has always been pleasant and polite and his advice has been very helpful to myself.
Yours faithfully,
Janise Sanders
Many thanks for all your assistance in selling our home in rather difficult conditions. We very much appreciate your honestly and integrity and that you are very much a man of your word. We wish you, both personally and professionally, every possible success.
Again, our heartfelt thanks to you, Louise and the entire team at Cooper Newman.
With best regards,
Aileen DeSouza and David Blok
We have been very pleased with Cooper Newman’s services which have been on the whole, exceptional. We’ve tried other agents before, but were sorely disappointed. Greg has been helping us and advising us all along, and it’s been a win-win situation. We also liked the fact that only seriously interested buyers were shown the property. We would have no hesitation in recommending Cooper Newman as a real estate sales agent, and re-iterate that we are exceptionally pleased with their service.
Yours sincerely,
Supriyo & Malabi Sinha
Congratulations on such a fantastic result on the sale of our home.
The professionalism of the Team at Cooper Newman was obvious in the way you assessed, quoted and sold our home within nine days. Your knowledge of the area and potential buyers was obviously instrumental in this very smooth sale.
The respect you showed us and our home was very much appreciated and we would have no hesitation in recommending your services to anyone who approached us.
All we can say is a very heartfelt “thank you”
Yours sincerely,
Julie and Tom Kyriakou
Thank you for the successful sale of our home.
It was a quick and “hassle free” operation thanks to your and Cooper Newman’s approach to real estate trading.
We were particularly impressed by the personal attention you gave us. We are also delighted about the people who bought the property.
Thanks again once more, and we wish you many more successes.
Best regards,
Donna and Attila Edvi-Illes
I would like to thank your Organization for the help and assistance provided in the sale of my property. In particular I would like to express my appreciation for the work performed by Ms Christine Arazi.
Christine has been most helpful, enthusiastic and supportive in every way during the period since we first made contact with you. She has been responsive to our every request and has been prompt and courteous in returning calls and providing information at every level. It was a pleasure to have her as our consultant during this period.
Yours sincerely,
Joan & Vin McCarthy
I am writing to thank you and your staff for your assistance in the sale of our house.
We found your guidance, honesty and assistance refreshing and they were greatly appreciated. You went out of your way to understand our circumstances and to ensure that our interests were protected.
At all times, you conducted the sale in a professional, honest and sensitive manner. Your staff remained courteous, considerate and helpful throughout and we were very pleased with the outcome.
I would have absolutely no hesitation in recommending you and your firm to any person selling or purchasing a property.
Best regards,
Anne and David Innes
As we draw closer to our moving time, I just wanted to drop you a line thanking you for your excellent service in selling our house so promptly and so efficiently.
In the whole process of getting the house ready, buying a new house and moving, actually selling the house was the least stressful.
I must admit that I was doubtful that the Cooper Newman process would work. After all, there were no glossy ads or high profile promotion or billboards, but my husband was sold on Greg’s confident and assured approach and we decided to give it a go.
The house was sold on the first weekend. We were contacted promptly when the offers were received on the following Monday and we virtually knew the house was sold that night. We were quite amazed at how quickly and easily it all proceeded.
So once again, thank you for all your help – with the sale and subsequent dealings with purchasers, conveyancers and even advice on our new house.
Yours sincerely,
Janet Bramble
We would like to thank you and your sales staff for their professionalism and honesty in selling out home. After an initial bad experience with another agent your realistic approach gave us a sense of confident and peace of mind.
As we reflect on how negotiations during the sale and the successful outcome were managed by you, we would without hesitation contact you again and recommend you most highly.
With kind regards,
Janet Armstrong
Today we start a new chapter in our life as we travel to take possession of our new home.
As we reflect on this change we are mindful that we owe much thanks to your staff and self for helping us achieve this move.
We are extremely grateful for the very professional manner in which you attended to the sale of our home and the reassuring way in which you guided us through all related considerations.
It was a pleasure to deal with your very friendly, courteous and helpful staff.
Selling and buying a home is quite an ordeal, but your service and assistance helped take so much of the stress and drama out of the processes involved.
With out best regards and sincere thanks,
Fred and Robin